Head Of Customer Service Jobs in Zürich
48 Jobangebote auf 5 unterschiedlichen Anzeigenmärkten gefunden.-
Customer Success Manager (m/w)
05.05.2024 Zürich, 8000Coople UK VollzeitWerde als Customer Success Manager (m/w) Teil unseres dynamischen und internationalen Teams. In dieser Position berichtest du direkt an den Group Head of Marketplace und wirst du für den Erfolg unserer kleinen und mittelgrossen BB Kunden auf unserem digitalen Marktplatz verantwortlich sein. Deine Verantwortlichkeiten:
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Group Head of Enterprise Data Architecture
08.03.2024 Zürich, 8000Zurich Insurance Companyand anticipation of the changing needs of our operations and customers. We are seeking an experienced and visionary Group Head of Enterprise Data Architecture to lead our company s data architecture strategy. The successful candidate will play a pivotal role in shaping and implementing...
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Customer Support & Happiness Specialist (60%-100%, Basel/Zürich)
04.05.2024 Zürich, 8000SkribbleBedürfnisse und Ideen unserer Kund:innen aufmerksam zu erfassen. Das gesammelte Feedback wird regelmässig mit unseren Produkt-und Vertriebsteams analysiert, um das gesamte Skribble-Erlebnis unserer Kund:innen kontinuierlich zu verbessern. Qualifikation Erfahrung in Customer Service im internationalen B2B, idealerweise im internationalen SaaS Bereich für B2B Services.
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Customer ServiceManager: in
11.04.2024 Zürich, 8000Teammitgliedern und internen Schnittstellen Verwaltung von Pikettplänen Selbstständiges Bearbeiten von kundenspezifischen Angeboten (Kalkulationen und Offerten) Einhaltung effizienter Abwicklungsprozesse Messung und Management der Kundenzufriedenheit Unterstützung des Head of Services & After Sales bei seinen...
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Head of SAP FI & CO
29.04.2024 Zürich, 8000DELIGO AGVerbal and written communicate with global customers to gather information required to resolve issues Provide timely and high quality solutions to customer issues Requirements Academic degree; MBA or equivalent A minimun of 8 years experience in managing global teams and managing challenging stakeholders Profound...
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Head of Customer Care Service 100% (m/w/d)
17.10.2023 Zürich, 8634, HombrechtikonUniversal Job AGIhre Hauptaufgaben umfassen die Koordination von Service-Anfragen, die Gewährleistung eines reibungslosen Ablaufs und die effiziente Abwicklung von Service-Dienstleistungen. Sie werden aktiv daran arbeiten, den Verkauf von Service-Verträgen zu fördern und somit das Umsatzpotenzial des Unternehmens zu steigern.
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Sales Assistant
13.04.2024 Zürich, 8047administrativen und organisatorischen Belangen Servicebasierte Vertriebsunterstützung der B2B-Kundenberater: innen Qualitätssicherung der Produkte und Services Umsetzung von Massnahmen zur Verbesserung des Kundenerlebnisses und Stärkung der Kundenzufriedenheit Unterstützung des Compliance Prozesses entlang der Customer Journey Das bringst...
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Medical Director - Switzerland
02.05.2024 Zürich, 8000200.000 € / JahrResponsibilities Be at the heart of scientific innovation at Unilabs Switzerland & identify potential sources of growth (new products/services) Work with the Head of Medical strategy & innovation to develop and build Unilabs Innovation pipeline to favour strategic alliances on new tests Support Unilabs Total Quality roadmap and help ensure communication of the quality...
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Head of Investment & Commercial Finance Switzerland
04.05.2024 Zürich, 8000dentsu Vollzeitcustomer-facing experience is a plus Experience in contract management and risk assessment Your ability to analyze and interpret complex data is a valuable asset You handle confidential information and business processes with reliability You are collaborative while also being assertive You are customer-centric and have an ability to...
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Head of Business Units Aftersales - Italy
24.04.2024 Zürich, 8000MTPartnersThe successful candidate will be crucial in ensuring customer satisfaction and driving business success through innovative service management strategies.KEY RESPONSIBILITIES:Team Management and Leadership: Oversee a team of 60 technical staff, ensuring efficient operation and high performance across all after-sales services and project...
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Head Application Operations (80-100%)
15.04.2024 Zürich, 8000SIXWhat You Will Do lead the application IT operations team, provide guidance, mentorship, and instruction to the DevOps team. Establish values such as collaboration, communication, service consciousness, motivation etc. ensure the operational service level and stability of the applications for the SIX Swiss Exchange...
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Head Client Service Core w/m/d
09.04.2024 Zürich, 8000887 € / Monat AXA Group Vollzeitglobal leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset...
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Head of ERP (MS D365)
20.03.2024 Zürich, 8000OnJob DetailsAt On, the most exciting and fastest-growing global sports brand, we are seeking a highly skilled and experienced Head of ERP to join our team. The ideal candidate will have a strong background in D365 F&O and Azure Integration Services with a deep understanding of how these systems can...
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Head Sales Switzerland & Liechtenstein
20.03.2024 Zürich, 8000SIX(Director/Executive Director) proven track record in growing Revenues and market share in the Swiss Market, establishing client relationships, increasing customer base and delivering to demanding Sales KPIs highly effective relationship building and negotiation skills evidence of strong talent development and overall leadership skills excellent knowledge of the financial services industry,...
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Head of Customer Contact Center 80-100%
19.03.2024 Zürich, 8000Siemens Schweiz AGServicetechniker:innen im Feld effizient arbeiten können und alle Serviceeinsätze optimal geplant werden. Organisationsübergreifend erarbeiten, verbessern und implementieren Sie Methodiken, Prozesse und Werkzeuge, um unsere Effizienz und das Kundenerlebnis stetig zu verbessern. Ihr neues Aufgabenfeld Verantworten, Führen und Weiterentwickeln des Customer Contact Center der
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